On Hold Voiceovers
Have you ever phoned up a company with a smile on your face only to be greeted with the most dull, uninterested sounding person saying “all our operators are busy… please continue to hold”?
It isn’t surprising that the smile disappears after 20 minutes of ear-piercing violins. Especially if you have to listen to that same voice every 15 seconds say “sorry” in the most disingenuous way.
They need a professional voice artist. One that can deliver the unfortunate news that you will be put on hold in a way that doesn’t make it seem so bad. A voice that matches the tone of the company. A voice artist that can reassure each and every caller that they are genuinely important.
Telephony & IVR Example
Get in Touch
For enquiries about using a professional voice artist for your telephone systems, don’t hesitate to call to find out more information on how I can help.
Customer Service Voiceover
You owe it to your customers to deliver an enjoyable and memorable experience. Those experiences are what makes a customer come back time and time again.
I spent 11 years working and specialising in measuring customer service. Using the information I gathered, I worked closely with companies to improve areas of their business. Ultimately this improved the customer journey and their overall experience. I couldn’t do that without offering the highest level of customer service ourselves and that’s a life skill I will have forever.
I understand how important it is that customers feel they have had a good experience. Get in touch to see how my voice and my knowledge in customer service, can improve the customer journey through your telephone systems. If you would like to learn more about why small businesses would use a voiceover artist check out our blog.